FAQ: Marketplace Integration, Store Development & more | CedCommerce

If the seller has provided the complete and valid information into the products then the Sears marketplace team will take minimum 24hrs to publish the products

Here is the reason behind the unlisted products of published items.

a.) If the products have not sufficient inventory ( like 0) then the Sears marketplace team remove the products from the frontend.

b.) If the products price is not competitive then marketplace (including shipping charges).

Please make sure that you have mapped all the products category with Sears category.

To map the categories, please follow:-

 Click on Products

 Select Map Category from the dropdown

 Search the most relevant category

 Pick one of them

 Submit
 

With the attribute mapping, you inform to Sears team that you have created the variants on the basis of like "color". You inform to sears that you are mapping the attribute "color" with their provided attribute "color".

As Attribute mapping is dependent upon the category mapping, in the same way, "Option Value Mapping" is dependent upon the "Attribute mapping". Where you inform to sears team that you have provided the options in the particular attribute.

Like you have created the variations on the basis of colors and provided three options Red, Blue, Green. Now, in this section, you have to map these options with sears options. You map red with Sears -Red, Blue with Sears-blue, and Green with Sears-green.

Yes, you can update the products information in bulk by CSV.

a) Go to "export/import" section.

b) Select the field that you want to update from "export CSV" section.

c) Click on export A CSV file will be imported,

kindly update into the CSV and save it into your computer system.

a) Go to "export/import" section.

b) browse the CSV file that you have updated and saved it into your system.

c) click on "import"

a) Go to "manage product section".

b) Select the products that you want to upload.

c) Choose "upload product" from the drop down.

d) Submit

e) Go to the " feed details" section from Products section, update it and check the item received and success as well the errors and warning.

f) Go back to "manage product section".

h) Click on "get product status".

i) Update inventory.

> Go to the "feed details" section from Products.

> update the current sent feed by select the feed, choose "update feed status " from drop down and submit it.

> once the feed status shows "feed updated" , view it by clicking on "eye" icon.

> check the Item received, item succeeded, item failed.

> If the product(s) have any error/warning, it will be listed in the feed.

a) Reupload the products.

b) Check the feed if it is now fine.

c) Update the inventory

When you delete the products from the store and it is published on Sears marketplace, then you have to delete the products from the sears as well to remove the listing.

You can delete the products from the app as well from the Sears seller panel. Through App :

> Go to "Manage product Section".

> Select the products that you want to delete.

> Choose "Delete product on sears".

> Click on "submit".

The Sears orders are not getting fetched on the app, this may happen because you are using any other shipping services. We recommend you to fully integrate all the services with our app and disable all other shipping services.

You can import product(s) from aliexpress.com in following way.

    Here you will get two options
    Search & import product by Filter
    Import Hot Product from Aliexpress

 You can take help of given link-
Product Import Management

Yes, we have real-time inventory synchronization.  Once the customer places an order inventory is reduced from a store as well as from App.

Yes, we have real-time inventory synchronization.  If for any product inventory or price changes on Aliexpress.com then it will automatically change on App an on bigcommerce Store.

Yes. We provide a  functionality of CUSTOM PRICING. It is a special feature through which we can raise the price of any product.

    We also provide to edit the price of each product on App.

 For more information use given link below-
 Bulk Price Edit

 Product Level Edit

  Bigcommerce Team has some parameters and they analyze your products-

1. when they find that product inventory is NULL or 0, they can exclude your products.
2. If you use some simple keywords like FREE, NEW etc to sell your products Bigcommerce team may discard your products.
3. Another condition is if you are selling some unauthorized products like drugs etc your products will be excluded.

Once a product will be archive it cannot be shown on Bigcommerce store. It may be possible that there is some lagging issue ( late response ) so it will take a time to archive your products.

If any product contains the number of variants, it may take time to create on Bigcommerce. If it created on Store, you can Recreate/Update from APP

If you have Aliexpress Tracking Key. There are the steps through which you can use your own Aliexpress Tracking key.

A) Go to Configuration Setting on App

B) There you will see Aliexpress API Setting Section as shown in image below.
Aliexpress API Management

C) Now you can search and import product from aliexpress using your Aliexpress API Details.

You can delete a product from your Bigcommerce store and also from APP. Just take care of that there is no order either on APP or on Bigcommerce for that product otherwise you have to cancel that order from your Bigcommerce store.

We would like to inform you that you can create only those product on Bigcommerce store which Selected by Bigcommerce as they have their own terms and condition to create a product.

We would like to inform you that you can create only those product on Bigcommerce store which Selected by Bigcommerce as they have their own terms and condition to create a product.

This can be due to rare technical glitch due to the transfer of data through Bigcommerce APIs (Already they’ve placed an efficient API

a transfer mechanism and they’re working relentlessly to improve further). Thus, in some cases, editing

products become difficult.

However, Bigcommerce team resolves the issues within 24-48 hours.

Since retailers, also, have to pay a fee for credit card transactions, the cost increases. Whereas with the Debit Cards, there is no such fee is involved. Hence it is more efficient to pay through the debit card.

Yes. We provide a  functionality to edit product inventory through which you can change the inventory of any product.

 For more information use given link below-
Inventory Edit

Daisy wants to sell products from Aliexpress to her BigCommerce store, but she is confused about the processing of the app with her BigCommerce store, so she used steps below to understand the process –
1) Daisy imported a product from Aliexpress to App say DRESS_CODE. The price of DRESS_CODE is $10 on Aliexpress.
2) Now, Daisy wants to customize the price of the DRESS_CODE- There are various Shipping Provider to order that product on Aliexpress.com .
So, Daisy chose a Shipping provider, this shipping provider will ship the product in 12-20 days for $2.
Now, She knows that the price of product DRESS_CODE is $10 and Shipping Charges to ship that product is $2. The total price of the DRESS_CODE is $12.She decided and set the price $18 (more than $12).

3) After customizing the price of DRESS_CODE, Daisy created the product in the BigCommerce store.
4) A customer buys the product DRESS_CODE from Daisy’s store and pays the $18.
5) The Order fetched in the App automatically. From App, She chose the Shipping Provider and created the order on Aliexpress.com with customer address using CedCommerce’s Chrome Extension in just $12.
6) Daisy earns the profit of $6.

Happy Droshipping.

Tophatter is actually a bidding website where you can put your products for auction. The tophatter marketplace is best suited for auctioning but if you want you can even sell the products at Buy Now Price also.

The $1 bid is a type of engagement for the buyers to come and view your products and if interested can move further for bidding. Your product will never be sold at this cost and you will never face any loss if you will put your product for bid.

No it is not mandatory to put your products for bid, but the products that will perform good will eventually be scheduled for Auction, but it will never sold below cost basis. So you will not face any kind of loss.

1.Sellers specify a per-reminder bid for each product they advertise.
2.Your bid represents the amount you’re willing to pay for a reminder on your product.
3.Products with higher bids receive higher priority in Tophatter’s catalogs and search results.
4.Additionally, products that receive reminders at a fast rate receive higher priority than products that receive reminders at a slow rate.
5.We encourage you to experiment with different bid amounts to see how it impacts the number of reminders your products receive.
6.The minimum bid is 5 cents and the maximum bid is 99 cents.
7.The daily budget controls the amount of advertising a particular product receives per day.
8.The per-product daily budget minimum is $3 and the maximum is $100.

According to Tophatter the seller will have to put the size of the image as 500*500 or less than 4MB. To upload the product you will have to put minimum 2 images and if you want to get good rating of your product you can put 4-5 images.

There are the 3 different prices set for a single product:

Retail price: It is the maximum price which you will set for your products but you will never sell the products at that price. It will be shown with the price at which you are selling the product. It is also known as Strike Through Price.

Cost Basis: It is the minimum price which you will set for your product below which you will not sell your product. If any of your product is put for auction and it did not reach your cost basis, you will not have to ship the product but if reach the cost basis price you will have to ship it.

Buy Now price: It is the price at which you will sell your product when you will not put it for auction.

Each time someone bids, the price goes up by $1. After bidding passes $10, each bid moves the price up by $2.

Tophatter take about 5-7 days to review sellers account and products. After review your product will get enabled on Tophatter.

These are the products which are put on the site only at Buy Now Price. These products will never go for auction by Tophatter. These products will be sold at their normal price which will be set by the seller.

When any buyer choose for Expedited day delivery that means that buyer wants his product to be shipped to him in next day or 1 day.

Days to deliver are the days which seller set to deliver his products which can be between 3 to 21 days.

No, there is no fixed length of the description and title of the product. You can set the title and description as you want.

The bid is already set at $1 in our app, it will keep increasing as the bid increase on Tophatter.

There are 3 best selling categories on Tophatter:

Jewellery

Apparel

Electronics

You will be paid after the product will be delivered to the customer. It is compulsory to give a tracking ID to your product which will proof that the sellers are trusted one.

There is no monthly fees, you will only have to pay when your product will be sold. The average fees is 25%-35% of the sales price.

There are few ways which can make you a good seller on Tophatter:

Sell 1-2 category product: Always try to sell limited category of products on the marketplaces as there are many other sellers who would be selling the same category of products as you. So you may focus on selling few items but it should be unique and attractive. Don’t create a mess of products.

Try to put your products for auction: Bidding is a process that attracts lots of buyers, so may put your products for auction for getting more sales.

Ship quickly: Always deliver the product to the customer on the expected delivery date. Always set minimum days required for shipping. Delay in the shipment may effect your seller metrics.

There are few products which are restricted by Tophatter to be sold:

Alcohol

Tobacco

Drugs

Firearms, Weapons

Animal skin products, etc

Product can be disabled from Tophatter due to following reasons:

1.The product was submitted in the wrong Category.

2.The listing contained inaccurate or misleading information

3.Missing images or other required content.

4.The listing had an inaccurate or inflated retail price.

5.Seller information could not be verified.

It is not allowed t have 2 Seller Account on Tophatter. You need to deleted one account, else both your Seller Account will be suspended. You have to manage all your products through one app and one Seller Panel, and use correct Access Token and Seller Id on app.

Follow the below steps to delete the account:

1.Log in to the Seller Account which you want to delete.
2.Go to Account—–>Account Info
3.Click on Cancel Account
4.Give a reason and click Cancel Account
5.Your Seller Account will be deleted successfully.

Yes, you can easily change the status of your products. To put enabled products into catalog only state, reupload the required products using the catalog only option from app and their status will change on Tophatter. To put catalog only products into auction, reupload the required products from app using upload and enable option.

If you don’t want to put products in auction, simply upload them using the upload products option. Put Cost Basis value the same as Buy Now Price value. The product will never be sold below Cost Basis (Target Price).

Buy One Get One Price is the offer price if any product have it.

No, all these fields are not mandatory to be filled.

Yes, it is mandatory to provide minimum 2 images. Otherwise you won’t be able to upload products on Tophatter. We also have an alternate solution for this concern, but that might affect your product rating.

To place your products in auction, use the upload and enable option while uploading your products.

Product health shows how your product product is performing on Tophatter. It is indicated by three colours on Tophatter:

Green- It means your product has a very good rating.
Yellow- It means your product has a moderate rating.
Red- It means your product has a poor rating.

Product health is an overall combination of the orders, product descriptions, images, price, inventory, views and other parameters decided by Tophatter marketplace. Keep your product updated to earn a better rating for your products.

In this situation, you can contact our team.

You can write to us at apps@cedcommerce.com or directly contact us through the Live Chat facility available on your panel

You can also connect with us through Skype : live:support_35785

Ensure your product’s title, price, shipping, and category are properly set. Also, check that the product is having inventory or not.

There are several products which are not allowed to sell on Bonanza. You can find list of prohibited products under the following link:

https://www.bonanza.com/site_help/general_selling/prohibited_items

Go to Settings in app, select No from drop down in Order management.

You can get your Booth ID from seller panel of Bonanza.

Profiling is used to customize your products on the basis of price, inventory, shipping.

For uploading products on Bonanza, follow these steps:

1. Click on Products section in menu bar.

2. Choose Manage Products.

3. Select the products that you want to upload.

4. Choose Upload Products from bulk action and click Submit.

For deleting products on Bonanza, follow these steps:

1. Click on Products section in menu bar.

2. Choose Manage Products.

3. Select the products that you want to upload.

4. Choose Delete Products from bulk action and click Submit.

If products are in Item ready to post state on app, just follow these steps to make them in Item for sale:

1. Click on Products section in menu bar.

2. Choose Manage Products.

3. Click Update your Booth button.

You can continue to sell your items at Economy (3.5%). In Economy advertising level, only organic traffic is activated.

Click on ‘Refresh’ button in right to stats tab.

Steps to set-up your Booth Bonanza:-

1. Login to Bonanza.com
2. Click on the button to Sell on Bonanza, then click the green button to “Start Selling Now.”
3. Click the green button to “Open your Booth”.
4. Set your booth title, username, contact email and password*.
5. Connect your PayPal account to receive payment from buyers. Set your return policy, and enter your personal identification information.
6. Enter your credit card information to validate your identity and finalize setup.

These are the list of prohibited item on Bonanza:-

1. Bureau of Alcohol, Tobacco, and Firearms

2. Bureau of Industry and Security Denied Persons List

3. California Department of Food and Agriculture Plant Health and Pest Prevention Services Division

4. California Health and Safety Code

5. California Penal Code

6. Consumer Product Safety Commission Recalled Item List

7. Copyright Office

8. Drug Enforcement Administration

9. Federal Laws and Regulations

10. Food and Drug Administration

11. Fish and Wildlife Service

12. National Plant Board

13. National Stolen Art File

14. Office of Foreign Assets Control

15. Patent and Trademark Office

Buyers can submit an offer to sellers and they have the option to accept or deny that offer. If there is a minimum price you are willing to accept, you can set an “Instant offer price” via the item listing page or batch editor so that Bonanza automatically accepts any offers higher than the indicated price, allowing the buyer to checkout immediately without having to wait for your approval.

There are some distinctive features to sell your products on Bonanza are as follows:

a. Google Integration

b. Background Burner

c. Product Sync

d. Top-Rated Support

e. Products out the Door

f. Exclusive Connections

If you’d like to delete items from your booth, you have two choices:

1.If you have just a few items, you can visit your “Selling > Add or edit items” page and click the “More” link on the toolbar above the item you want to delete. Then click the “Delete Listing” link from the menu that appears (see above) .

2.If you’ve got a lot of items you want to delete at once, you can use the batch editor to do this by going to the “Selling > Batch edit items” page. You can then select multiple rows of items, select the “delete” option in the top area. Click the “Apply changes” button and all selected items will be deleted.

Through the following steps you can edit an Item in Bonanza:

1.You can access the edit item page by hovering your mouse over the “Selling” link in the upper left corner of any page then selecting “Add or edit items” from the drop down.

2.Once you’re on the “Add or edit items” page, simply click the “Edit” link on the tool menu that shows above each item.

3.Clicking the “Add a new Item” button will take you to a blank New Item Form, or “edit item” page, to put in your product information

1.There are many ways to help buyers find your items amongst the millions of items that are available online. Item categories (“Collectibles,” “Video Games,” etc.) are a great start, but often times a category alone cannot capture all of the details that buyers will want to know when they’re searching for an item.

2.For example, say you’re searching for a necklace for your niece. You would start by browsing to the “Jewelry & Watches -> Fashion Jewelry” category, but once you were there, you would be presented with green necklaces, red necklaces, gold necklaces, platinum necklaces, etc.

3.Item traits are a way for buyers to dig deeper within a given category. So in the hypothetical scenario above, the buyer might create a search filter so they see only items with a ruby gemstone and a silver band.

1. Free setup and listing

2. Low transaction fees

3. Free advertising until your item sells

To get your products live on Bonanza, following points are important to complete:

1. Seller has to complete Profiling.

2. The Booth must be activated.

3. All the compulsory informations must be entered, like: Product Type, Title(not more than 80 characters), Product Image, Product Category, Barcode, Item Traits and Condition.

To delete a product follow the Steps:

Step 1: Click “Manage Products” under “Product”in the menu, at the top of the dashboard.

Step 2: Select the products you want to delete.

Step 3: then Select “Delete Products” from “Bulk Upload” and press Submit.

Profiling Means, rather than making the changes in the common attributes of each and every product, admin can create a profile and assign it to all the products having common attributes, and thus make the changes in the meta-keys available on the profile page.

While creating and editing the profile, admin can select the product and the corresponding attributes. These attributes are applicable to all the products that are assigned to the profile.

You can create Profile, by following the below Step:

Step 1: Click on “Add new Profile” under “Profiling” in Menu on top of the dashboard.

Complete all the required field to create Profile for the Products.

Domestic and International Shipping can be managed under Shipping Management.

Domestic Shipping allows a seller to sell his products within the country where a seller can also sell his products internationally by selecting “Yes” in Enable International Shipping.

Both Shipping type can be managed in Shipping Management by going through following steps:

1.Click on “View Profile” under “Profiling” in the menu on the top of the dashboard.

2.Click on “Edit Button(pencil)” under Action.

3.Click on “Shipping Management” from there you can select Domestic and International Shipping and make changes.

Through Inventory management Seller can manage to apply Inventory rules:

Fixed Inventory: You can fix the inventory of Products.

Custom Inventory: You Can Put a Minimum or Maximum Threshold Value.

Return Policy Management has options to manage the setting for the return orders.

Through these setting, you can manage days and shipping cost of return order.

There are some basic factors to increase your sales on Bonanza are:

Item Title, Product images, Item Category, Condition and traits, Item barcode(UPC/ISBN etc.).

Your products are not able to upload on Bonanza because there must be missing Title(more than 80 words), Inventory, Product Type, Category. You in this case you have to complete the Profiling for your products.

To check the information about orders, Click on “Order” in Menu on top of the Dashboard.

There are four steps to complete the onboarding process of Bonanza Marketplace Integration App.

1.Registration.
2.API Authentication.
3.Import Products.
4.Item Analysis.

In API Authentication you have to Enter your Booth ID to complete API Authentication.

Simple Products:- Simple products are those which don’t have any Variant.

Variant Products:-Variants are the products with different attributes i.e. size, color and material.

Yes, you can manage order from the app without managing the products, you have Disable- Auto Product Sync in “Settings”.

Threshold Limit is the quantity, when the inventory matches with the threshold value, the seller will not get orders for the same product.

Products will not get uploaded for the following reason:

1.Duplicate Title.

2.Title with more than 80 characters.

3.Booth not Active.

According to Bonanza rules Title of any product, must not exceed 80 characters.

Or the title with more than 80 characters will be displayed up to the limit.

Check for the Login credentials or your account may be suspended by Bonanza because of some reason. In this case you have to contact Bonanza.

Metafields: Metafields are useful for storing specialized information, such as part numbers, customer titles, or blog post summaries. They can be used by apps and channels to track data for internal use.

To check whether your Booth is live or not, Follow the steps:

1.Click on “Products” in Menu on top of your dashboard.

2.Select and click on “Manage Products”.

3.
Click on three Horizontal Lines, on the right side of “Bulk Upload”.

1.Click on “Update Booth”.

2.Then check for the Message if it says that “Booth queued for update” then your Booth is live or it will say that “Booth is not activated”.

You have uploaded the item without giving it a title, price, category or 0 inventory.

Complete Profiling to upload your products.

It is essential to provide sku and & product type to your products only then you would be able to import that product on app. Apart from this you need to perform category mapping for your products. When you have done with category mapping, you can see all products in app.

You can’t use ASIN to sell your products on Newegg. Newegg allows MPN and Barcode to sell your products.

Your products must have title, description, price, image, an unique identifier (barcode or mpn), weight and manufacturer. If your products have all these information, they would be uploaded on Newegg.

There are  3 requirements that Newegg Marketplace asked you to sell on Newegg.ca-

1.Canada Business Identity.

2.Insurance for your Products

3.Account Information must be valid.

There are also 3 requirements that Newegg Marketplace asked you to sell on Newegg.com-

1.W9 form

2.Insurance for your Products

3.Account Information must be valid.

All available product categories are listed on the seller commission page. Currently, all products selling on www.newegg.ca must be listed with price in Canadian Dollar. If you would like to request a specific category not listed above please email marketplace@newegg.ca.

You can visit complete content policy here.

If you have already listed your products through Newegg Marketplace on www.newegg.com, you can list the same product listings to www.newegg.ca by following the steps here.

To join the Walmart Canada Marketplace, you need to contact the “Walmart Canada Marketplace Team” at mkplslcomm@walmart.com.

When you have uploaded the products, the feed will be generated. If all the information you provided is correct from your side then normally it takes approximately 20 minutes to process the feed.

Walmart.ca accepts following Product Identifiers:

1.GTIN (14 digits)

2.UPC (12 digits)

3.EAN (13 digits)

4.ISBN (10 or 13 digits)

5.ISSN (8 digits)

To retrieve “Walmart Canada” API credentials you must go through the following steps:

1. Open the “Walmart Canada Seller Account”.

2. Click on the “Settings” icon.

3. Under the “Settings” icon, click on “Consumer IDs & Private Keys”.

4. When the page redirects, click on “Copy” button under the “Consumer ID” section and click on “Regenerate Key” button under the “Private Key” section.

5. Paste these credentials in step-2 i.e; API Configuration of the app.

To edit any information of any product, you must go through the following steps:

1. Click on “Manage Products” under the “Products” section of the Navigation bar of the dashboard.

2. Click on icon in “Action” column. Before making changes in the product information, kindly disable the syncing of that particular information from the “App Settings”.

3. Make the required changes and then click the “Save” button.

Walmart takes approx 15 to 20 minutes to process product feed. The products under “Item Processing” means your product feed is successfully submitted to Walmart. All you need to do is to update the product status by clicking on “Get Product Status” in the Manage Products section.

If you want to disable or remove free shipping from your products then to Settings. Under the “Product Setting”, you’ll see an option “Remove Free Shipping From all Products”. Set this field to YES and the free shipping will be disabled.

The “Threshold Product Inventory” is the number you set, which will show the minimum count of an item you keep on hand. When inventory level falls below the threshold quantity, the products will become “Out-of-stock” on the marketplace.

*NOTE – Suppose you have set the threshold count to 3, then as the inventory reaches below 3, the product will become “Out-of-stock” for buyers.

Click on the “Last Refresh” button next to the “Order Information” on the “Dashboard” of the app. It will automatically update the products information.

Click on the “Last Refresh” button next to the “Order Information” on the “Dashboard” of the app. It will automatically update the products information.

1.Go to the ‘Map Category’ option under the products section.

2.You can map the category of product types to fruugo categories.

Once you have completed mapping your product types to categories, go to the ‘Manage Products’ page and select those products. Now from the ‘bulk action’ button that appears, select the upload products option.

This is because you have not mapped the categories for those products.

Yes, you can done this from the Fruugo configurtaion through ‘Product Setting’ section.

It denotes the number of quantity of the product that should be present so that the product status on fruugo marketplace is ‘in stock’. If the stock decreases on the marketplace and the number of pieces available goes below the threshold number you have set, our app will tell fruugo to set the product status as ‘out of stock’.

Yes, from the configurations page you can do it. You can also set discounts for a particular period using the discount start and end date options. You can also add the Value Added Tax rate for your product if needed.

Simply go to the ‘Manage Products’ page and use the ‘filter products’ option. There you can search for your product using sku, product id, and more.

You can do it using the "Remove products" option under "bulk action", for any or all of your products by selecting them according to your need.

Go to the "Product Update" option under the Export/Import section, select all or desired fields that you wish to change, click "Export" and you will get a CSV file containing the products. Save your changes on this csv file and then click "Import" to get this newly updated CSV file back in our app. The changes will be reflected. However, you need to stop the syncing first from our app to your store if you wish to make changes from our app.

Wish is an open marketplace, you can get seller panel in few minutes. Open your account here. Just submit few necessary details about your business and open your account.

You don’t need to fulfill any special criteria for revenue or catalog to get seller panel from Newegg.

Your products must have tags, title, description, images, price, inventory etc. As Wish don’t have any process like category mapping, so tags are required to know about your product’s category.

If you are selling variant products, your products must have either color or size. You can’t submit your variant products without them.

Yes, you are allow to sell your products on Wish. Wish is very strict to protect some manufacturer or brand by illegal use. If you are selling products of some other seller, you need to submit a reselling authorization certificate in which it should be clearly mention that you are allow to sell the products of that manufacturer.